Privacy policy

Information we receive

We may receive business contact information and account details that you choose to provide through our website placement form, by email, or through the secure DMC client portal. This may include names, company information, email addresses, phone numbers, business addresses, balances, account history, documents, and correspondence.

How information is used

Information is used to respond to inquiries, evaluate and service commercial recovery matters, operate client accounts, maintain business records, protect the security of our services, and satisfy applicable legal or contractual obligations.

Information sharing

We do not sell personal information. Information may be shared with service providers supporting our operations, with professionals involved in an authorized recovery matter, or when required by law. Access is limited to what is reasonably necessary for the applicable purpose.

Cookies, analytics and preferences

This site stores your language choice in your browser’s local storage (dmc-language). It also stores your cookie choice (dmc-cookie-consent-v1) for up to 180 days before asking again. You can remove this data in your browser settings. If storage is blocked, you may need to choose again on your next visit.

Google Analytics loads only if you accept optional analytics cookies. It collects cookie identifiers, device and browser information, pages visited, referral information and activity on the site. Google may use your IP address to derive an approximate location; Google states that Analytics does not log or store IP addresses. We configure Analytics cookies (_ga and _ga_*) with a 180-day lifetime, which may renew with use. We disable Google Signals and advertising-personalization signals in our configuration.

You can accept, reject or change your choice using “Cookie settings” in the footer of any page. Withdrawing consent stops us loading Analytics and clears its accessible cookies on this domain; the page may reload. This does not delete information previously sent to Google. See Google’s Privacy Policy. Rejecting analytics does not prevent use of our forms or services.

Forms, employment applications and site operations

Consultation and placement forms send the information you provide to DMC’s CRM system for handling. Employment applications may include your name, email address, phone number, location, desired position, availability, education, work experience, certificates and a resume or professional-profile link. We use these details to evaluate and respond to your application. Our hosting and security providers may also process IP addresses and technical request data to deliver and protect the site.

Guided assistant selections remain on the page until you submit a DMC form. Do not include Social Security numbers, bank information, passwords or identification documents in general inquiries, employment applications or chat.

Live chat

We load tawk.to only when you choose to start live chat. Before connecting, we display a notice about its use of cookies and data. Once activated, tawk.to may process visitor and session identifiers, IP address, device and browser information, browsing activity, and the messages and contact details you provide. It uses cookies and storage to maintain the chat service, including as you browse the site. Rejecting analytics cookies does not disable a chat you have requested. You can use our phone or forms without activating chat. To end it and remove its storage, close the site tabs and clear the relevant site data in your browser. Please do not send Social Security numbers, banking information, or sensitive account documents through chat; use the secure account placement form or client portal instead. You can review the tawk.to privacy policy for more information.

Security and retention

We use reasonable administrative and technical safeguards appropriate to the information we handle. Records are retained for the period reasonably necessary to provide services, maintain business and compliance records, resolve disputes, and enforce agreements.

Contact

Questions about this policy may be sent to info@davidmichaelco.com, by phone at (469) 529-2099, or mailed to David Michael Commercial, 2100 14th St, Ste 107 #2414, Plano, TX 75074.